All custom orders are final sale. Please allow 2-3 business days for fulfilling custom orders (any backpack with stripes and/or monogram).
We want you to be happy with your purchase. We are committed to producing a high quality product. However, we understand that sometimes you change your mind. We accept returns or exchanges of unworn, unwashed, and unaltered items within 21 days of purchase. Please send us an email to and we will gladly issue your a Return Authorization Number (“RA”). Once you have received you Return Authorization Number, we will send you the address to mail your return. All return shipping charges must be prepaid; we do not accept C.O.D. deliveries. You will receive a refund for the merchandise when we receive the product(s). Your original shipping fee is not refundable. All merchandise is able to be returned unless marked final sale.
If you need an item quickly, please contact us at , and we will be happy to work with you. At the moment, we offer international shipping only to Canada. All orders placed Friday–Sunday will ship out Monday.